The Logitech G502 Hero mouse (model 910-005471) is a gaming device optimized for users who require precision and performance in their gaming sessions. It is a standard mouse with an ergonomic design in black and green that provides a comfortable and secure grip, allowing long hours of use without fatigue. It features a rubber coating for better grip and a base made of PTFE, a material known for its low friction that ensures smooth, obstacle-free movement. Its optical technology delivers high sensitivity and precision in cursor tracking, essential for games requiring fast and accurate movements. This mouse connects via USB, ensuring universal compatibility and optimal response speed without latency, crucial for gaming environments. The Logitech G502 Hero is perfectly suited for both amateur and professional players who value a combination of functionality, durability, and a design intended for intensive use. In summary, this mouse offers technical and ergonomic features that position it as a reliable and effective option for those looking to improve their performance in PC gaming.
Your favorite high performance gaming mouse delivers more precise functionality than ever. Now, customize RGB lighting to match your style and environment or sync to other Logitech G products. G502 High Performance Gaming Mouse features our next generation HERO 25K optical sensor for maximum tracking accuracy and precision. No matter your gaming style, it’s easy to tweak G502 HERO to match your requirements, with custom profiles for your games, adjustable sensitivity from 200 up to 25,600 DPI*, and tunable weight system that allows for tuning and balancing of up to five 3.6g weights for just the right balance and feel.
Last updated: November 2025
At clax, customer satisfaction is important to us. This Refund Policy explains the conditions under which returns and refunds may be requested.
Customers may request a return within 30 days of receiving their order.
To be eligible for a return:
Certain items may not be eligible for return, including:
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.
To help us review the issue quickly, please provide clear photos of the item and packaging when contacting support.
To request a return, please contact our support team before sending any item back. Unauthorized returns may not be accepted.
Once your return request is reviewed, you will receive instructions regarding the return process.
After the returned item is received and inspected, approved refunds will be issued to the original payment method used during checkout.
Please note that processing times may vary depending on your bank or payment provider.
Original shipping costs are generally non-refundable unless the return is due to:
If you wish to exchange an item, please contact our support team to review the available options.
Orders may only be canceled before they have been processed or dispatched. Once an order has entered fulfillment or shipping stages, cancellation may no longer be possible.
If you have any questions regarding returns or refunds, please contact us:
clax
EMIBAZ LTD
📞 +44 7476 878990
📍 International House, 100 Menzies Road,
Hastings, United Kingdom, TN38 9BB
Last updated: November 2025
This Shipping Policy explains how orders placed through clax are processed, shipped, and delivered.
Orders are typically processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information where available.
Estimated delivery times may vary depending on destination and carrier operations.
Please note that delivery estimates are not guaranteed and may be affected by:
We currently ship to selected international destinations. Shipping availability is displayed during checkout based on the customer’s location.
Tracking details will be provided once an order has been shipped, where tracking is available from the shipping carrier.
International orders may be subject to import duties, taxes, or customs fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the product price or shipping fees unless otherwise stated.
Customers are responsible for providing accurate shipping information during checkout.
clax is not responsible for delays, lost shipments, or delivery issues caused by incorrect or incomplete address information.
If your order arrives damaged or appears lost in transit, please contact us as soon as possible so we can review the situation and assist you.
For damaged deliveries, customers may be asked to provide photos of the packaging and item received.
While we aim to deliver orders within the estimated timeframe, unexpected shipping delays may occasionally occur.
We appreciate your patience and understanding in such situations.
If you have any questions regarding shipping or delivery, please contact us:
clax
EMIBAZ LTD
📞 +44 7476 878990
📍 International House, 100 Menzies Road,
Hastings, United Kingdom, TN38 9BB
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