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Description
If you are looking for new market trending items, we present the Laptop Samsung NP964QHA-KG1ES!
The Samsung NP964QHA-KG1ES is a high-end 2-in-1 convertible laptop designed for users demanding top performance and versatility. It features an advanced Intel® Core™ Ultra 7 processor (model 258V) that enables smooth execution of intensive tasks, including complex workloads and AI applications, thanks to its ability to process up to 47 TOPS via an integrated NPU. Its 32 GB LPDDR5x-SDRAM memory ensures efficient multitasking and fast responsiveness at all times. The storage unit is a 1 TB SSD, offering both large capacity and speed to launch apps and access files without delays. The 16-inch Dynamic AMOLED 2X touchscreen with WQXGA+ resolution (2880 x 1800 pixels) delivers sharp images, vivid colors, and a high refresh rate for smooth and comfortable viewing, complemented by Vision Booster technology that automatically adjusts contrast according to ambient light and a Corning® Gorilla® Glass anti-reflective finish with less than 2% reflectance to ensure optimal visibility from any angle. This device also stands out for its sound system with quad speakers and 38 mm woofers tuned with Dolby Atmos, providing deep bass and immersive audio. For video calls and multimedia, it includes a front camera with Staggered HDR for clearer, more natural images. Regarding connectivity, it offers Wi-Fi 7, which multiplies speed compared to Wi-Fi 6, two Thunderbolt 4 ports, HDMI, USB-A, and a microSD slot, enabling fast connections without external adapters. The Spanish QWERTY keyboard includes a dedicated key to instantly launch Samsung Copilot AI assistance, while the touchpad with adaptive palm rejection improves accuracy and minimizes errors from accidental touches. The device runs on Windows 11 Pro and features advanced security with Samsung Knox, including a hardware security chip that protects sensitive information in real time. Additionally, it offers seamless integration with other Galaxy devices through features like Multi Control and Storage Share, optimizing productivity across platforms. Its long-lasting battery allows up to 25 hours of continuous video playback with fast charging that recovers up to 35% in just 30 minutes, ideal for long workdays without interruptions. Overall, the Samsung NP964QHA-KG1ES is a convertible laptop that combines power, cutting-edge technology, and functional design in gray, aimed at professionals and creators who require advanced performance and mobility without compromise.
- Type of plug: Plug EU
- Memory Type: SDRAM
- Keyboard: Spanish Qwerty
- Type: Laptop
- Product with plug: Yes
Additional Information
Shipping & Return
Refund Policy
Last updated: November 2025
At clax, customer satisfaction is important to us. This Refund Policy explains the conditions under which returns and refunds may be requested.
1. Return Eligibility
Customers may request a return within 30 days of receiving their order.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging where possible.
- Proof of purchase or order confirmation may be required.
2. Non-Returnable Items
Certain items may not be eligible for return, including:
- Personalized or custom-made products
- Items damaged through misuse or improper handling
- Products returned outside the eligible return period
3. Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.
To help us review the issue quickly, please provide clear photos of the item and packaging when contacting support.
4. Return Process
To request a return, please contact our support team before sending any item back. Unauthorized returns may not be accepted.
Once your return request is reviewed, you will receive instructions regarding the return process.
5. Refunds
After the returned item is received and inspected, approved refunds will be issued to the original payment method used during checkout.
Please note that processing times may vary depending on your bank or payment provider.
6. Shipping Costs
Original shipping costs are generally non-refundable unless the return is due to:
- A damaged item
- An incorrect product sent by us
- A verified product defect
7. Exchanges
If you wish to exchange an item, please contact our support team to review the available options.
8. Cancellations
Orders may only be canceled before they have been processed or dispatched. Once an order has entered fulfillment or shipping stages, cancellation may no longer be possible.
9. Related Policies
10. Contact Information
If you have any questions regarding returns or refunds, please contact us:
clax
EMIBAZ LTD
📞 +44 7476 878990
📍 International House, 100 Menzies Road,
Hastings, United Kingdom, TN38 9BB
Shipping Policy
Last updated: November 2025
This Shipping Policy explains how orders placed through clax are processed, shipped, and delivered.
1. Order Processing
Orders are typically processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information where available.
2. Estimated Delivery Times
Estimated delivery times may vary depending on destination and carrier operations.
- Europe: 7–14 business days
- United States: 10–15 business days
Please note that delivery estimates are not guaranteed and may be affected by:
- Customs processing
- Carrier delays
- Weather conditions
- Public holidays
- Other circumstances outside our control
3. Shipping Locations
We currently ship to selected international destinations. Shipping availability is displayed during checkout based on the customer’s location.
4. Tracking Information
Tracking details will be provided once an order has been shipped, where tracking is available from the shipping carrier.
5. Customs Duties & Taxes
International orders may be subject to import duties, taxes, or customs fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the product price or shipping fees unless otherwise stated.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information during checkout.
clax is not responsible for delays, lost shipments, or delivery issues caused by incorrect or incomplete address information.
7. Damaged or Lost Packages
If your order arrives damaged or appears lost in transit, please contact us as soon as possible so we can review the situation and assist you.
For damaged deliveries, customers may be asked to provide photos of the packaging and item received.
8. Shipping Delays
While we aim to deliver orders within the estimated timeframe, unexpected shipping delays may occasionally occur.
We appreciate your patience and understanding in such situations.
9. Related Policies
10. Contact Information
If you have any questions regarding shipping or delivery, please contact us:
clax
EMIBAZ LTD
📞 +44 7476 878990
📍 International House, 100 Menzies Road,
Hastings, United Kingdom, TN38 9BB
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